Freeze

To Freeze Your Account you can use the chat bot located at the bottom of this page, or if that isn't working properly you may use this form instead.
Please fill out with current info.
Scroll down to see cancel information if you don't want to freeze instead.

* Indicates required field

Name *

First

Last

Email *

Texting Number *

Why are you freezing? *

How many drafts in a row would you like to freeze your account? *

1. Freeze Agreement: -A freeze is NOT a cancellation - A freeze will drop monthly draft down to a $5 freeze fee -A freeze is not a permanent change and will only be in effect for the time it is requested to be on freeze. -The maximum number of months an account can be on freeze is 6 drafts in a row. -An account must reactivate for the 7th freeze month, no exceptions, a freeze can be initiated again after a 7th full draft. -Accounts will only be put on freeze for the maximum of up to 6 drafts IF REQUESTED otherwise an account will be on freeze for the select number of drafts the account holder decides. 2. Freeze Agreement: -Freezes begin on the next draft date, accounts are active until that time and no credits or partial credits for time unused prior to freeze dates. -Cancellations are effective immediately if requested during a freeze. -If an account is cancelled while on freeze all credits, sessions, packages, etc will be erased at the time of cancellation. -The only way to save current pricing and perks is by freezing, an account that is grandfathered in to certain rates and perks will not be able to get that package back after a cancellation. -Signing up for a club after a cancellation will have a reactivation fee attached to it of at least $30. -There are no returns, credits, or transfers of freeze fees or monthly draft fees. 3. Freeze Agreement: -Freeze fees must be paid or drafted successfully by their due date otherwise they will have a $15 decline fee added. -Your account will be re-drafted until settled. -Your account may be cancelled at any time for any reason. -There is a $50 chargeback fee for each attempted chargeback, and a $100 service fee added to any accounts that are charge backed, account holder is responsible for those fees and all fees accumulated and can be sent to collections if past owed balance is not taken care of. 4. Freeze Agreement: -There are NO reminders of accounts coming off a freeze. -Freeze dates can be seen on the PDF sent as well as the next automatic full draft date or on account portal. -You will be sent an email with details of freeze within 3 days of freezing. This email will serve as proof of SSTT placing your account on freeze for the correct time frame you requested. -IF YOU DO NOT GET THIS EMAIL WITHIN 3 DAYS (make sure to check spam/promo folders and make sure sunnyshorestanninghelp@gmail.com isn't blocked) IT IS YOUR RESPONSIBILITY TO LET US KNOW BY THE 4TH DAY AFTER YOUR FREEZE REQUEST. -IT IS YOUR RESPONSIBILITY TO CHECK THE PDF TO ENSURE FREEZE DATES AND NEXT FULL DRAFT DATE ARE CORRECT. -IF YOUR PDF HAS THE WRONG NAME, ADDRESS, CELL OR EMAIL, INCORRECT PACKAGE NAME, INCORRECT FULL PRICE AMOUNT, INCORRECT BILLING INFO, WRONG FREEZE START DATE, END DATE, NEXT FULL DRAFT DATE, WRONG NEXT FULL DRAFT AMOUNT, OR WRONG FREEZE CHARGE YOU MUST LET US KNOW VIA EMAIL TO SUNNYSHORESTANNINGHELP@GMAIL WITHIN 72 HOURS OTHERWISE NO CHANGES CAN BE CORRECTED AND THE CONTRACT STANDS AS IS. - ON THE PDF: Freeze start date is the day before your account is set to draft, you may still use your package this day. The next day after freeze start date is the day of your 1st frozen draft that will be charged just $5 (plus $15 decline fee if late). IE if your package says freeze starts 2/3/2022, you can tan through 2/3/2022, and your account is set to draft as usual but only for $5 on 2/4/2022. Freeze end date is the day before your next full draft will pull. You cannot use your service on this day, and the next day your full draft amount will pull. IE your freeze end date will be 3/3/2022 if you froze for 1 month. Then on 3/4/2022 the full amount will come up and your account is active and usable that day for the next billing month. Next draft date is the next day your account will be billed IN FULL. Freeze charge is how much your account will be charged on your normal day while your account is on freeze. PLEASE LOOK OVER THE CONDITIONS AT THE TOP OF THIS PAGE, BEFORE SIGNING, AND PLEASE LOOK OVER THE PDF AS PROOF SO YOU CAN ENSURE ACCURACY IF NOT YOU MUST REPORT IT WITHIN 72 HOURS OTHERWISE CONDITIONS YOU ARE SIGNING FOR ON THIS FORM STAND. 5. Freeze Agreement: -I understand that I need to give a 3-day notice for a freeze to take affect because SSTT needs to confirm dates, and send the information to the CC processor to adjust payment/s accordingly. Without a 3-day notice is there NO guarantee that the account will be on freeze and therefor will be effective in 30 more days, if a freeze is placed and it is sooner than 3 days before next draft date there may be a full amount draft because of the time restrictions on getting this info sent over. 6. Freeze Agreement: -By initialing here and signing below I agree and understand the terms and conditions of Sunny Shores Tanning & Treasures (SSTT) for changing my monthly draft down to a "freeze", I have been explained the terms of my freeze and all questions I have had have been answered, I understand my obligations and understand there are NO REFUNDS OR CREDITS FOR TIME ON FREEZE AND I WILL NOT BE COMPENSATED IF I FORGET WHEN MY ACCOUNT COMES OFF FREEZE. I agree to all terms above, no exceptions. (If this freeze requested was initiated over a chat bot, on our website, through email, or over the phone, client agrees that a SSTT can accept these terms on their behalf and gives employee permission to sign agreement on their behalf.) 7. SIGNATURE: By signing below, I certify that I have read, understood, and agree to the terms of this Agreement in its entirety. I hereby release the owners, operators, and manufacturers from any damage or harm I might incur from use of the facilities or products. No oral representation or promises have been made to me outside of what is stated on this legally binding agreement. *

I understand and agree

I give SSTT permission to update my email to the email above. I will look for confirmation of freeze within 1 business day and let SSTT via email if PDF of proof wasn't sent, or there is an error. *

I agree.

There is a 3-day prior to draft requirement so we can ensure the paperwork is processed correctly and sent to the CC company to adjust your draft amounts in time by next draft. If requesting sooner than 3 days notice, the freeze may not be effective until the following draft and a full charge may happen this draft. *

I understand and agree to the 3-day rule that was relayed to me at auto-pay sign up. I have no further questions as I have reached out to SSTT prior to sending this form if I had questions.

Print Full Name to sign electronically. *

I agree to receiving marketing and promotional materials *

Submit

Click CANCEL to see instructions on how to cancel.

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13 Clinton Street
North East, PA 16428
716-221-6868
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Email us at sunnyshorestanninghelp@gmail.com
Hours:
M-Thursday 10am-8pm
Friday 10am-6pm
Saturday 10am-4pm
Cash, Debit & All Credit Cards Accepted
Valid ID Required
Minimum age to tan 17 * with parental permission in person at first visit. No age limit for spray tans or red light. Teeth Whitening and Salt Cave Sauna 14+ with parental permission

YOUR CART

To Freeze Your Account you can use the chat bot located at the bottom of this page, or if that isn't working properly you may use this form instead.
Please fill out with current info.
Scroll down to see cancel information if you don't want to freeze instead.

Contact Form

YOUR CART

To Freeze Your Account you can use the chat bot located at the bottom of this page, or if that isn't working properly you may use this form instead. Please fill out with current info. Scroll down to see cancel information if you don't want to freeze instead.

Contact Form

To Freeze Your Account you can use the chat bot located at the bottom of this page, or if that isn't working properly you may use this form instead.
Please fill out with current info.
Scroll down to see cancel information if you don't want to freeze instead.