2: Freeze/Cancel Bot Located at Bottom Right of this page. Click blue chat bubble to start.
This will gain access to your account and allow to freeze up to 100 months or request to cancel immediately. Please note the cancellation cannot be processed on accounts with a past due balance. . Please use the contact us form on website if you are having trouble. We cannot process cancellations in store BUT can set up an unlimited freeze and other freez options in store. These steps must be taken to ensure your account cancels successfully. This will use your name, number and email we have on file. If your account won't work, we may need to update your file. If filling out form on a phone you may need to hit return/enter key to submit your information for reason for cancel and the code.