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All of our staff are UV Tanning Certified! This means you are getting the most educated and caring people when it comes to exposing your body to UV rays. Our goal is to never burn and we excel at helping you build color fast, without overdoing it!
All of our staff are Lucasol Safe Space Certified! This means you can use our facility with peace of mind knowing rooms and equipment are sanitized between each use with hospital-grade disinfectant. We deep clean the facility nightly.
Sanitized footwear are provided for guests to use as they arrive at our facility, this ensures the floors remain as squeaky clean as possible.
Personalized care, we always are attending seminars, classes, and learning more to provide the best customer service! We will help find the right product and routine just for you!
You're not just a client here, we build deep relationships with all of our guests and you all become like family to us. From checking in on you if you're taking a little longer than usual after your session ends, to thinking about you when we haven't seen you in a while <3
Lead by Board Certified Light Therapist, Kristin Smithers, her and her team are passionate about your care and wellbeing!
Come see the Sunny Shores difference, today!
All of our staff are Lucasol Safe Space Certified! This means you can use our facility with peace of mind knowing rooms and equipment are sanitized between each use with hospital-grade disinfectant. We deep clean the facility nightly.
Sanitized footwear are provided for guests to use as they arrive at our facility, this ensures the floors remain as squeaky clean as possible.
Personalized care, we always are attending seminars, classes, and learning more to provide the best customer service! We will help find the right product and routine just for you!
You're not just a client here, we build deep relationships with all of our guests and you all become like family to us. From checking in on you if you're taking a little longer than usual after your session ends, to thinking about you when we haven't seen you in a while <3
Lead by Board Certified Light Therapist, Kristin Smithers, her and her team are passionate about your care and wellbeing!
Come see the Sunny Shores difference, today!
Frequent Questions & Answers
Please read through these common questions, if you can't find what you're looking for please email us at [email protected]
Do I need to buy a membership to use your services?
No!! We have single sessions, 2-week passes as well as year packages if you didn't want a card being charged monthly! Although our members get the best savings, perks and discounts! Ask about our special financing for the non membership options, or for prepaid years for members.
Do you book appointments?
UV/Tanning Service is walk in! We have 8 amazing UV rooms which means little to no wait every visit!
We have 3 lobby massage chairs to relax in if there is a wait :)
Spray Tans are also walk in!
Spa sessions are by appointment as some of the rooms book up fast! We can try to squeeze in walk ins but make no promises for availability. Our lowest level red light bed is walk in to accommodate over flow and quick stops.
Do you accept cash?
YES! We accept cash, and any major credit card or debit card. Pre-paid cards may/may not work depending on who issued them.
What is the last day to CANCEL my monthly subscription?
1 Day prior to next draft date. Cancellation is effective the day you submit the form through the chat bot online here on our website. If you chose to cancel in spa, you will be able to finish out the current time left on your pre-paid time.
.
How can I CANCEL my account?
Please follow directions located here on the freeze/cancel page. You'll use the chat bot at bottom to verify your account then a link will be given to a cancel from to fill out. You may also cancel in store!
Can I FREEZE my account?
All subscription members may freeze their account! Please submit the form located here to see all options, use the CHAT BOT on the SHOP page to freeze and save your pricing and perks for when you return, or see us in store! Freezes are $20/month (including the $15 pay on time discount). They award 1 use or lose spray, sun or spa session to use during the month plus 50% off single sessions.
Can I CHANGE my current subscription.
Yes, all changes in packages must be done IN PERSON.
What day will I be charged for my subscription?
If you signed up prior to 11/1/2023 or after 4/15/24: You will be charged on the same numerical date as your sign up, with the exception of sign ups taking place the 28th-31st, those will always come out on the 28th. You can find your draft date in your account portal or on the PDF sent to your email at sign up. Monthly dues will be due regardless of use. For members who signed up after in-between the dates above You will be charged on the 1st or the 15th depending on if you signed up the first half of the month or the last half of the month. Redrafts for past due accounts are automatically tried daily until settled. Please check your account portal for draft dates or ask us in person.
How do I find out my charge date and/or amount?
Please see the PDF sent to your email address at sign up, or you can check your account portal via the link we sent you to your account.
I lost my account link how do I get a new one?
Bookmark this page, or save to your phone home screen sunnyshores.tan-link.com/TLApp/
I can't access my account portal! HELP!
You can click the reset by email option at sunnyshores.tan-link.com/TLApp/ (the google integration is currently not working) and it will email the address we have on file. Check spam/promo folders and if you didn't get please email reach out via the contact form below or stop in so we can update the email on file for you.
How do I pay a backowed balance or change my card on file?
You may do this in person, via text link sent on decline, on your account portal .The authorization system will also regularly try to pull past balances, a $15 decline fee is added with each declined payment. We suggest adding a back up card to file so it pulls from the 2nd card to avoid a decline fee.
I had a less than satisfactory experience, how can I report this?
Please email Kristin at [email protected] or call 716-221-6868, she will get back to you as soon as possible! We always want to make every situation right, so never hesitate to contact! We realize not everyone is perfect and we ask forgiveness and understanding. We take every suggestion and complaint very seriously and learn from every experience, and we encourage feedback because if we don't know how we can improve we can't get better for others and we do want to be the absolute best we can be! So please, let us have the change to make something right!
Can I return or exchange a product or package I've purchased? Can I transfer the remaining sessions on my account?
All purchases and sales are FINAL and are only usable by the person who purchased them. We are unable to reuse or return product once it has left our store or it has been opened so all product sales are final.
What happens if I cancel while my account is frozen?
The cancellation will take effect immediately so cancel once you are ready to be done.
Are there limits to your gift cards?
These are a store issued account credit and money is not protected by a bank or other party. This is not a debit/credit card and has no implied warranties. Merchant is not responsible for lost, stolen, unauthorized use or damaged cards. Unused value remains on card and cannot be exchanged for cash. Gift cards can be redeemed for regular priced instore purchases including single sessions, 30-day passes, year-passes and towards activation fees if applicable. Account credit may also be used towards regular priced product purchases. Cannot be combined with member discounts, clearance items, specials or ISA bonuses. Because subscription based packages are handled by a 3rd party processor, account credits, prepaid cards or gift cards cannot be applied to membership fees or dues. Dormancy fee of $20 will be charged per month after 1 year of non-use until funds are depleted. Other restrictions may apply.
How often can I UV tan?
Pa law requires a full 24 hours between sessions or per manufacture suggestions, our Level 1 and 3 bed requires 48 hours between sessions, we suggest no more than every other day with our extremely strong UV lamps anyways!
How often can I red light?
Due to the lymphatic process of your body filtering the red light, red light treatments are limited to every other day. Ideally 3x a week then 1 to 2x a week to maintain. Daily may be suggested by our Light Therapist, for a consult with our CLT see how to here.
How often can I spray tan?
Our sprays last anywhere from 3 to 14 days with proper care. Due to the build up and natural shedding process, sprays should be at least 5 full days from last spray when a proper exfoliator and spray remover is used.
Why do you ask me for eye protection every single time I tan?
Besides it being legally required by us per PA law, we care about the health of your eyes. Just one session under UV lights without eye protection can set your eyes up for failure down the road. You may not notice the damage right now, but it sets your eyes up for cataracts, loss of night vision, melanoma of the eyes, loss of vision and worse! Protect those eyes and wear proper eye protection each and every UV visit!
I am trying to cancel but I did not get the account text with a verify code:
-This can happen if the number you entered does not match the number we have on file for you, if your phone has spam/promotion texts blocked as our number is a commercial texting line, or a glitch in the matrix or you have blocked us yourself. If you don't get a text verify code use the 2 digit day of your birthday and the last 2 digits of your cell phone number as your verify code.
Question Not Answered Here
Please email [email protected], please check SPAM and Promo folders for our reply. Typically all emails are responded to within 3 business days.
Please read through these common questions, if you can't find what you're looking for please email us at [email protected]
Do I need to buy a membership to use your services?
No!! We have single sessions, 2-week passes as well as year packages if you didn't want a card being charged monthly! Although our members get the best savings, perks and discounts! Ask about our special financing for the non membership options, or for prepaid years for members.
Do you book appointments?
UV/Tanning Service is walk in! We have 8 amazing UV rooms which means little to no wait every visit!
We have 3 lobby massage chairs to relax in if there is a wait :)
Spray Tans are also walk in!
Spa sessions are by appointment as some of the rooms book up fast! We can try to squeeze in walk ins but make no promises for availability. Our lowest level red light bed is walk in to accommodate over flow and quick stops.
Do you accept cash?
YES! We accept cash, and any major credit card or debit card. Pre-paid cards may/may not work depending on who issued them.
What is the last day to CANCEL my monthly subscription?
1 Day prior to next draft date. Cancellation is effective the day you submit the form through the chat bot online here on our website. If you chose to cancel in spa, you will be able to finish out the current time left on your pre-paid time.
.
How can I CANCEL my account?
Please follow directions located here on the freeze/cancel page. You'll use the chat bot at bottom to verify your account then a link will be given to a cancel from to fill out. You may also cancel in store!
Can I FREEZE my account?
All subscription members may freeze their account! Please submit the form located here to see all options, use the CHAT BOT on the SHOP page to freeze and save your pricing and perks for when you return, or see us in store! Freezes are $20/month (including the $15 pay on time discount). They award 1 use or lose spray, sun or spa session to use during the month plus 50% off single sessions.
Can I CHANGE my current subscription.
Yes, all changes in packages must be done IN PERSON.
What day will I be charged for my subscription?
If you signed up prior to 11/1/2023 or after 4/15/24: You will be charged on the same numerical date as your sign up, with the exception of sign ups taking place the 28th-31st, those will always come out on the 28th. You can find your draft date in your account portal or on the PDF sent to your email at sign up. Monthly dues will be due regardless of use. For members who signed up after in-between the dates above You will be charged on the 1st or the 15th depending on if you signed up the first half of the month or the last half of the month. Redrafts for past due accounts are automatically tried daily until settled. Please check your account portal for draft dates or ask us in person.
How do I find out my charge date and/or amount?
Please see the PDF sent to your email address at sign up, or you can check your account portal via the link we sent you to your account.
I lost my account link how do I get a new one?
Bookmark this page, or save to your phone home screen sunnyshores.tan-link.com/TLApp/
I can't access my account portal! HELP!
You can click the reset by email option at sunnyshores.tan-link.com/TLApp/ (the google integration is currently not working) and it will email the address we have on file. Check spam/promo folders and if you didn't get please email reach out via the contact form below or stop in so we can update the email on file for you.
How do I pay a backowed balance or change my card on file?
You may do this in person, via text link sent on decline, on your account portal .The authorization system will also regularly try to pull past balances, a $15 decline fee is added with each declined payment. We suggest adding a back up card to file so it pulls from the 2nd card to avoid a decline fee.
I had a less than satisfactory experience, how can I report this?
Please email Kristin at [email protected] or call 716-221-6868, she will get back to you as soon as possible! We always want to make every situation right, so never hesitate to contact! We realize not everyone is perfect and we ask forgiveness and understanding. We take every suggestion and complaint very seriously and learn from every experience, and we encourage feedback because if we don't know how we can improve we can't get better for others and we do want to be the absolute best we can be! So please, let us have the change to make something right!
Can I return or exchange a product or package I've purchased? Can I transfer the remaining sessions on my account?
All purchases and sales are FINAL and are only usable by the person who purchased them. We are unable to reuse or return product once it has left our store or it has been opened so all product sales are final.
What happens if I cancel while my account is frozen?
The cancellation will take effect immediately so cancel once you are ready to be done.
Are there limits to your gift cards?
These are a store issued account credit and money is not protected by a bank or other party. This is not a debit/credit card and has no implied warranties. Merchant is not responsible for lost, stolen, unauthorized use or damaged cards. Unused value remains on card and cannot be exchanged for cash. Gift cards can be redeemed for regular priced instore purchases including single sessions, 30-day passes, year-passes and towards activation fees if applicable. Account credit may also be used towards regular priced product purchases. Cannot be combined with member discounts, clearance items, specials or ISA bonuses. Because subscription based packages are handled by a 3rd party processor, account credits, prepaid cards or gift cards cannot be applied to membership fees or dues. Dormancy fee of $20 will be charged per month after 1 year of non-use until funds are depleted. Other restrictions may apply.
How often can I UV tan?
Pa law requires a full 24 hours between sessions or per manufacture suggestions, our Level 1 and 3 bed requires 48 hours between sessions, we suggest no more than every other day with our extremely strong UV lamps anyways!
How often can I red light?
Due to the lymphatic process of your body filtering the red light, red light treatments are limited to every other day. Ideally 3x a week then 1 to 2x a week to maintain. Daily may be suggested by our Light Therapist, for a consult with our CLT see how to here.
How often can I spray tan?
Our sprays last anywhere from 3 to 14 days with proper care. Due to the build up and natural shedding process, sprays should be at least 5 full days from last spray when a proper exfoliator and spray remover is used.
Why do you ask me for eye protection every single time I tan?
Besides it being legally required by us per PA law, we care about the health of your eyes. Just one session under UV lights without eye protection can set your eyes up for failure down the road. You may not notice the damage right now, but it sets your eyes up for cataracts, loss of night vision, melanoma of the eyes, loss of vision and worse! Protect those eyes and wear proper eye protection each and every UV visit!
I am trying to cancel but I did not get the account text with a verify code:
-This can happen if the number you entered does not match the number we have on file for you, if your phone has spam/promotion texts blocked as our number is a commercial texting line, or a glitch in the matrix or you have blocked us yourself. If you don't get a text verify code use the 2 digit day of your birthday and the last 2 digits of your cell phone number as your verify code.
Question Not Answered Here
Please email [email protected], please check SPAM and Promo folders for our reply. Typically all emails are responded to within 3 business days.
